News & EventsMarch, 2020

Our Work Doesn’t Stop

Dear Kaleidoscope Community –

Earlier this week, I let you know the ways we are keeping our teams, families and communities safe during this global health crisis. Things have changed even in the last few days, and I want to share with you what our work looks like right now.

This week, one of our clinicians spent an entire day with one of our youth who was in a psychiatric crisis and thinking about hurting himself. She talked with him on one phone while she called 911 on another, and she stayed talking to him until the ambulance arrived. Then she immediately drove to the hospital to meet him there, so he wasn’t alone. She stayed with him for more than three hours, but she was asked to leave due to the COVID-19 threat.

This is the reality of our work every day, and even in a pandemic. As part of our city’s first responders to child abuse, our teams are on the front lines of our communities to keep children, youth and young adults safe.

Our team has pulled together to determine how to continue our work, develop a solid plan, and take action to ensure that all our children and families get the resources and support they need. And I’m hearing stories like this one every day, of our team’s amazing ability to deliver critical, life-saving care for our kids.

Every family we serve has experienced trauma and, in one way or another, lacks the stability that so many of us are able to take for granted. These families – these kids – rely on us, and we absolutely must be available to them during this time. We’re constantly balancing the needs of our families and staff, while meeting the latest health guidelines.

The work we do at Kaleidoscope does not stop, but the state and DCFS will not be covering the costs of vital supplies during this crisis. With the postponement of our fundraising event, the instability of our state funding, and the increased costs to keep vulnerable families safe, we need your support now more than ever.

Please give now to help us sustain our vital services in the community. Our kids are counting on us, and we cannot let them down.


Thank you,

Kathy Grzelak, LCPC
Executive Director
Kaleidoscope, Inc.

Serving Families, Staying Safe

March 16, 2020

Dear Kaleidoscope Community –

This is a challenging time for all of us, as we are living in a time of shared concern and caution. I wanted to let you know how we are doing our part to reduce exposure to illness and prevent the spread of COVID-19 among our teams, our families and our community.

Effective immediately, we will be working remotely through close of business on Monday, March 30. As ever, our teams will remain in close communication with our families and will be maintaining the safety, health and well-being of every child, youth and young adult.

Protecting our children – as ever

We will continue scheduled check-ins with families whenever possible, except if they are ill or categorized as high risk under the CDC guidelines. Seeing children is at the core of what we do to ensure their safety, and we cannot break this commitment – especially in times of crisis.

We will be in regular contact with every one of our families to further minimize disruption in services and meet their changing needs. We will also provide them with the latest expert-recommended guidance for their health and safety.

Protecting our staff

Nearly everyone on our staff has the ability to work remotely in some capacity year-round. We have further equipped our team with essential tools stay safe and maintain close communication, including remote work procedures, laptops, gloves and sanitizers.

We have also expanded our PTO policy to allow our staff the time they need to care for themselves and their families.

Protecting our community

All large gatherings, such as trainings, meetings and tours, will be postponed or occur via video/phone conferencing if possible. Visitors to our offices will be limited to essential services only, and only pre-approved visitors will be allowed. No in-kind donations will be accepted during March and April.

Our annual fundraiser, Stories that CONNECT, has been postponed. We will announce a new date via our website and social platforms as available.

As the situation and CDC, IDPH and CDPH recommendations continue to develop, we will be working around the clock to ensure the safety, health and well-being of our teams, families and community. Thank you for your patience as we and our our entire nation adapt to these new circumstances.

As a final note, I want to assure you that our primary focus remains the safety of the children, youth and young adults we serve. Our essential services are being delivered differently, but we will not disrupt the vital care and support that our young people need and deserve.

If you have any questions or concerns, please contact your primary staff member directly or reach out to me.

Stay well,
Kathy Grzelak, LCPC
Executive Director
Kaleidoscope, Inc.

P.S. The state has told us that they will NOT be covering the costs of our additional supplies to ensure our staff, children’s and community’s safety. Your gift right now will sustain our vital programs during and after this crisis. Thank you!